Hire Experienced E - Commerce
Professionals Offshore.

Which puzzle piece is missing from your e-commerce business? Is it product uploading or perhaps customer service or shipping and logistics? We have experienced senior professionals that source you the perfect candidate and help you scale to the next level.

We can source people with experience in Shopify, Magento, Woocommerce, Shipstation, Xero and more. Don’t wait until you’re snowed under before getting the help you need.

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Shopify e-commerce support

Why Choose US

Why Outsource With Shoreswitch

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Leverage Our Experts

We have access to senior expert who can not only review and score potential candidates but also provide initial training and on-boarding assistance.

Access to Top Talent

We have a robust network of highly skilled professionals who are experts in their respective fields.

Seamless Integration

Our comprehensive onboarding and training programs ensure a smooth integration with your existing team.

Cost-Effective Solutions

We offer competitive pricing models that allow you to optimise your budget without compromising on quality.

Role Types Benefits The Process Get Started

Role Types

Administrative Assistant

  • Email and Calendar Management
  • Order Processing and Management
  • Customer Communication and Support
  • Data Entry and Record Keeping

Product Listing VA

  • Creating and Managing Product Listings
  • Writing Product Descriptions
  • Uploading Product Images
  • Ensuring Accurate Pricing and Inventory Levels

Marketing Manager

  • Social Media Management and Content Creation
  • Email Marketing Campaigns
  • PPC and Google Ads Management
  • Influencer Outreach and Affiliate Marketing

Customer Service Representative

  • Handling Customer Inquiries via Email, Chat, or Phone
  • Managing Returns and Exchanges
  • Resolving Customer Complaints and Issues
  • Providing Order Updates and Tracking Information

SEO Specialist

  • Optimizing Product Listings for Search Engines
  • Conducting Keyword Research
  • Managing On-page SEO for Website and Product Pages
  • Monitoring and Reporting on SEO Performance

A Fully Managed Service

We can be as involved in the hiring and ongoing operations as you require. We offer a comprehensive solution. Following our initial collaboration, we can handle staffing, training, workforce management, quality control, and support activities to surpass performance targets. We endeavour to remove some of the awkward and difficult parts of hiring personnel offshore such as offshore payroll, taxation, health insurance and leave.

Employment Essentials

Recruitment & Candidate screening

We advertise far and wide using well known recruiting websites as well as various closed groups where we collect and score potential candidates based on many factors.

Time & Attendance Management

We manage employee attendance, absences, and leave to help you in maintaining productivity and operational efficiency in your business.

Payroll Processing

We handle all salary payments of your offshore team which removes the hassle and cost of lodging international bank transfers to pay your personnel.

Employee Benefits

For things such as paid leave, wellness programs, health insurance, bonuses and incentives we can handle all of this on your behalf to keep your team firing on all cylinders.

Taxation

Our team handles all tax complexities associated with hiring personnel in their local area, allowing your business to focus on growth and profitability.

Privacy & Risk Management

We prioritise privacy and confidentiality. Our rigorous protocols help protect sensitive data and ensure your business operates securely with minimal risk.

Ongoing Support

Business process improvement

We can advise on strategies help optimise workflows, lower costs, and boost overall performance, ensuring sustainable growth for your business.

Operations & Workforce Management

A proactive approach ensures seamless operations, improved productivity, and consistent work quality across your business.

Quality assurance

We will check in regularly to ensure excellence and ensure your services meet or exceed expectations, enhancing satisfaction and loyalty from your clients.

Mediation & dispute help

We can act as an intermediary in mediation and dispute resolution, bridging the gap between clients and their offshore teams to resolve conflicts fairly and quickly.

kPI Implementation & management

It’s critical to set clear expectations early and then monitor performance metrics aligned with your business goals. We can help create KPI’s for your team to exceed.

Training & Assessment

We can offer advice on training and continued professional development for your staff, this helps propel growth and ensure your business keeps growing.

About Us

About Us

Our close-knit team brings together a wealth of experience across a broad range of industries, including outsourcing, design and marketing, real estate, and freight management. The challenges you face as a business owner or manager? We’ve likely faced them ourselves!

This hands-on experience means our team is uniquely positioned to understand your needs and offer tailored solutions to meet your staffing requirements.

10+ Years Experience In Outsourcing

We have helped hundreds of small and medium organisations outsource.

Globally Connected

We have massive reach allowing us to find and recruit top talent.

We Care About Your Business

Our people are hand picked for their skills, attention to detail and empathy for your business. We genuinely want to help your business!

Our Proven Process

For a small example of the roles we can fill, see our list of role examples above however this is not the limit to what we offer. We can source any type of personnel you require including specialist skills or qualifications.

We ensure quality by hiring skilled professionals, offering comprehensive training, implementing clear SOPs, conducting regular audits, utilising advanced tools, and fostering continuous feedback loops to maintain and improve service standards.

Personnel are onboarded and offered any role specific training, then communication and daily workflows can be created using platforms like project management apps (Jira, Trello, Zoho etc) We also recommend choosing a communication tool such as Skype, Slack, Discord or Microsoft Teams. We can even offer recommendations on telephone systems to create seamless communication and alignment with your existing team.

Costs vary based on the specific role, required skill level, and contract length. Our all-inclusive pricing covers personnel salaries, taxes, healthcare, benefits, and paid leave, providing a transparent fee structure tailored to each client’s needs.





    Frequently Asked Questions

    If you have questions, we have answers for you here. In case we don’t, please feel free to reach out to us here.

    What expertise can I expect from your offshore team?

    Our team includes specialists in various fields like development, design, and marketing.

    How do you select your offshore professionals?

    We use a rigorous vetting process including skills assessments and background checks.

    How do I manage and communicate with the offshore team?

    We provide tools and support for effective communication and project management.

    What is the typical timeline for setting up an offshore team?

    It usually takes 2-4 weeks to assemble and integrate a team based on your specific requirements.

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